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FAQ'S | Hotel Andenes by Mountain Lodges of Peru

FAQ'S

FAQ'S

Hotel Andenes by Mountain Lodges of Peru
Before Your Arrival

Where is Andenes located?
Andenes by Mountain Lodges of Peru is located at Choquechaca 176, Cusco, in the traditional San Blas neighborhood. Its location makes it easy to explore Cusco’s historic center, with the Plaza de Armas, restaurants, galleries, shops, and other points of interest just a few minutes from the hotel.

How many rooms does the hotel have?
Andenes is a boutique hotel with 16 rooms, including two Superior Deluxe Suites and one independent Apart Suite.

Does the hotel offer airport transfers?
We can arrange private transfers to and from Cusco Airport in advance. Please contact our team to request the service and receive information about available rates.

Can I modify or cancel my reservation?
Modifications and cancellations are subject to the conditions of the booked rate. We recommend reviewing your reservation policies or contacting our team for assistance.

Can I request special services or arrangements?
Yes. You may contact our team before your arrival to arrange special requests and additional details for your stay, subject to availability.

How can I contact the hotel?
You can reach our team through the following channels: Telephone: +51 1 421 6952 Ext. 104 WhatsApp: +51 971 427 017 Email: mlphotels@mountainlodgesofperu.com
We will be delighted to assist you with inquiries, reservations, or special requests before and during your stay.

During Your Stay

What are the check-in and check-out times?
Check-in is available from 3:00 p.m., and check-out must be completed by 11:00 a.m.

Can I request an early check-in or late check-out?
Early check-in and late check-out are subject to availability and reservation conditions. We recommend arranging them in advance with our team.

Is breakfast included?
Yes. Breakfast is included and served buffet-style, with a variety of beverages to choose from.

Does the hotel offer Wi-Fi?
Yes. We provide Wi-Fi access.

Do the rooms have heating?
Yes. All rooms are equipped with heating.

Do you offer massage services?
Yes. We offer massage services focused on relaxation and well-being, which can complement your stay in Cusco. Advance arrangements are required, and services are subject to availability.

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